Effective Date: April 15, 2026
At Mile Hi Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website milehiservices.com and when you interact with us via our online forms or text messaging (SMS).
1. Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, schedule a service, or contact us. This may include:
- Contact Data: Name, email address, phone number, and physical service address.
- Service Details: Information regarding your lawn care, gutter, or home maintenance needs.
- Communication Data: Records of your communications with us, including emails and text messages.
2. How We Use Your Information
We use the information we collect to:
- Provide requested services (e.g., lawn aeration, fertilization, gutter cleaning).
- Send quotes, appointment reminders, and service updates.
- Respond to your inquiries and provide customer support.
- Improve our website and service offerings.
3. Data Sharing and Disclosure
We do not sell, rent, or lease our customer lists to third parties. Specifically regarding SMS: Your mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information with trusted service providers (such as our SMS platform or scheduling software) solely to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mile Hi Services.
4. SMS Terms of Service
If you provide your mobile phone number through our website forms, you are opting in to receive text messages from Mile Hi Services.
- Usage: We use SMS to send appointment reminders, service notifications, follow-up questions regarding your quote, and occasional promotional offers.
- Consent: By providing your number and clicking “Submit” on our forms, you consent to receive recurring automated and/or manual text messages. Consent is not a condition of purchase.
- Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@milehiservices.net or 303-778-1000.
- Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
- See privacy policy and terms of service: https://milehiservices.com/privacy-policy/
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or via mobile device is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we correct or delete your personal data.
- Opt-out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Mile Hi Services: 2418 W Evans Ave, Denver, CO 80219
Email: support@milehiservices.net
Phone: 303-778-1000