Frequently Asked Questions
Carpet Cleaning
Do I need to be home when you clean my carpets?When you schedule your service, you will pick a date that works best for you. After you are on the schedule for that date, your service technician will call you the night before that date to set up a 2 hour window of arrival so that you can be home and allow our technician to perform the service. The average job takes 1-2 hours to complete.
If you did not get a call from your service technician please e-mail us at info@milehiservices.com
Yes. Stair cleaning is included in our "no add-ons, no gimmicks" price of $135.00.
We clean your stairs by lightly misting the carpeted areas with our pH balanced cleaner and scrub each step with our moist stair bonnets, leaving a fluffy freshness you can see.
Yes. If you would like to have scotchguard applied to your carpeted areas after your cleaning just add $50.00 to your check.
Scotchguard is an excellent way to keep your carpets cleaner, longer. Just ask your service technician for details.
Yes. We will help move some small items but we ask that the homeowner remove all large or heavy furniture from the carpeted areas prior to our arrival.
When you schedule your service, you will pick a date that works best for you. After you are on the schedule for that date, your service technician will call you the night before that date to set up a 2 hour window of arrival so that you can be home and allow our technician to perform the service. The average job takes 1-2 hours to complete.
If you did not get a call from your service technician please e-mail us at info@milehiservices.com
The special we have running right now on carpet cleaning is $135.00. This includes all of your carpeted areas you want cleaned throughout your home, even the stairs. We understand some homes have more carpet than others, but since we are already scheduling other homes on your block and we are committed to our “no add-ons, no gimmicks policy”, we are able to do each home for just $135.00 total.
You should clean your carpets on an as needed basis. The majority of homeowners have us clean their carpets twice per year on average. It is important to clean your carpets on a regular basis to prolong the life of your carpet.
We use one of five carpet cleaning methods recognized by the carpet and rug institute as a safe, effective way to maintain your carpet. (We're the ones without the musty, wet-water smell!)
It's called encapsulation cleaning. This is a process where your carpets are lightly misted with our pH balanced citrus-fresh cleaner to your carpeted surfaces and then we run the encapsulation machine on and through your carpet fibers, completely scrubbing all the way through your carpet fibers with our moist scrubbing bonnets down to the carpet backing. The moist bonnets then remove all of the dirt and grime from your carpet leaving a fluffy freshness you can see.
We use one of five carpet cleaning methods recognized by the carpet and rug institute as a safe, effective way to maintain your carpet. (We're the ones without the musty, wet-water smell!)
It's called encapsulation cleaning. This is a process where your carpets are lightly misted with our pH balanced citrus-fresh cleaner to your carpeted surfaces and then we run the encapsulation machine on and through your carpet fibers, completely scrubbing all the way through your carpet fibers with our moist scrubbing bonnets down to the carpet backing. The moist bonnets then remove all of the dirt and grime from your carpet leaving a fluffy freshness you can see.
- Make sure any large, heavy furniture is removed from the carpeted areas.
- Please perform a thorough vacuuming prior to our arrival.
When you schedule your service, you will pick a date that works best for you. After you are on the schedule for that date, your service technician will call you the night before that date to set up a 2 hour window of arrival so that you can be home and allow our technician to perform the service. The average job takes 1-2 hours to complete.
If you did not get a call from your service technician please e-mail us at info@milehiservices.com
Our company uses proven techniques at prices that do not change every five minutes. The carpet cleaning industry is known for advertising one price and then adding and adding until the price is several hundred dollars. For what?
Our theory has proven to be true. Give customers a good thorough cleaning at a price lower than they expect and they will tell their friends and neighbors. This is how we have succeeded in the carpet cleaning business in a sea of competition.
